Privacy Policy

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Eli Capital Pty Ltd – Privacy Policy

Effective date: 20/01/2026

Eli Capital Pty Ltd (ABN 43 677 156 320) (“Eli Capital”, “we”, “us”, or “our”) is committed to protecting the privacy of personal information in accordance with the Australian Privacy Principles (APPs) and the Privacy Act 1988 (Cth).

1. What is Personal Information?

Personal information is information or an opinion about an identifiable individual, whether true or not, and whether recorded in material form or not.

1. What Personal Information We Collect and Why

We collect personal information necessary to provide our services and meet our legal obligations.  

This includes identification information, default information or repayment history information.

In this Privacy Policy we use the term personal informationto refer to both personal information and credit information.

The information we may collect (and hold) about you includes:

- Name, date of birth and contact details

- Identification information (e.g., residency, tax details)

- Banking or financial information

- Information relevant to investment, advisory or corporate services we provide

- Any other relevant information that you give to us for the purpose of providing you with our products or services.  

We collect personal information either directly from you or your authorised representatives or from other people such as:

- related entities;

- suppliers and service providers in connection with providing our products and services;

- your advisers;

- banks, financial institutions and other financial product providers;

- credit reporting bodies;

- public sources.

We collect information when you:

- visit our website;

- submit application forms with us;

- participate in a meeting (whether in person or via video) or phone call with us;  

- email or otherwise correspond with us.  

3. If Information is Incomplete or Inaccurate

If you do not provide required information, we may be unable to deliver the services you request.

4. How We Use and Disclose Personal Information

We will only use your personal information for the purposes for which it was collected (primary purpose) or for a purpose related to the primary purpose, if you would reasonably expect us to use the information for that purpose, or otherwise with your consent.

Our primary purposes for collecting, holding, using and sharing (disclosing) your personal information include:

- to provide our advisory, investment or corporate services

- to meet regulatory and compliance obligations

- to engage with service providers who support our operations

- to communicate with you about our services

- to conduct market research (where we contact you for feedback on our products or services)

- to run and improve our website including your experience with our website

- to identify and control or minimise risks to our products or services

- for any purpose related to the above.  

We may disclose personal information to:

- Trusted service providers and contractors (in Australia)

- Our related entities

- Government or regulatory bodies where required by law

- a purchase of our business  

Where information is shared with third parties, we take reasonable steps to ensure confidentiality agreements are in place and only necessary information is disclosed. Information provided to third parties will be dealt with in accordance with that entity’s privacy policy.  

6. Protecting Personal Information

We take reasonable steps to secure personal information using:

- Password-protected systems

- Restricted staff access

- Staff training and confidentiality obligations

- Secure storage practices

However, we cannot guarantee the security of your information.

7. Website and Cookies

Our website may collect non-identifiable information such as browser data or usage statistics. We may also use cookies to help the website function effectively. These cookies typically do not identify individuals.

8. Links to External Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices and recommend reviewing their privacy policies separately.

9. Access, Correction and Complaints

You may request access to personal information we hold about you, correction of inaccurate information, or lodge a complaint regarding a breach of the Privacy Act. Requests can be made using our contact details below. We will respond within a reasonable time and may charge reasonable costs for providing access.

If you submit a complaint, we will acknowledge it promptly and aim to provide a written response within 30 days.

If you are not satisfied with how we have dealt with your complaint you can contact the Office of the Australian Information Commissioner using any of the following details:

GPO Box 5218

Sydney NSW 2001

Phone: 1300 363 992

www.oaic.gov.au

10. Right to Remain Anonymous

You can choose not to provide us with personal information. However, if you do this, we may not be able to provide you with any products or services.

In order to verify your identity electronically, we will ask for the following personal information:

- name;

- address;

- date of birth; and

- details of and in some cases copies of your identification documents.

You acknowledge that your personal information may be passed on to external organisations including government agencies and CRB. Your personal information may be disclosed to our agents who assist with the electronic identity verification process.

The use of your personal information for electronic identity verification does not constitute a credit check or impact your credit standing in any way. A CRB may inform us as to whether the personal information provided is a full or partial match with information held on credit information files.

Your details will also be submitted to the Australian Government’s Document Verification Service (DVS). The DVS is a national online system that allows organisations to compare an individual’s identifying information with a government record. More information about the DVS is available on their website.

12. Contact Us – Privacy Officer

Eli Capital Pty Ltd ABN 43 677 156 320

Address: Suite 605 . 7 Railway St Chatswood Sydney 2067

Phone: 0450009294

Email: corporate@elicapital.com.au